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Protecting your private information is our priority. This Statement of Privacy applies to 311Lafayette.services and Lafayette Consolidated Government (LCG) and governs data collection and usage. For the purposes of the Privacy Policy, unless otherwise noted, all references to Lafayette Consolidated Government include 311Lafayette.services and LCG. The LCG website is a local government site. By using the LCG website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our site, LCG may collect personally identifiable information, such as your:
First and Last Name
E-mail Address
Phone Number
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LCG’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
LCG collects and uses your personal information to operate its website(s) and deliver the services you have requested.
LCG may also use your personally identifiable information to inform you of other products or services available from LCG and its affiliates.
Sharing Information with Third Parties
LCG does not sell, rent or lease its customer lists to third parties.
LCG may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LCG or the site; (b) protect and defend the rights or property of LCG; and/or (c) act under exigent circumstances to protect the personal safety of users of LCG, or the public.
Tracking User Behavior
LCG may keep track of the websites and pages our users visit within LCG, in order to determine what LCG services are the most popular. This data is used to deliver customized content and advertising within LCG to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by LCG. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LCG website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
LCG secures your personal information from unauthorized access, use, or disclosure. LCG uses the following methods for this purpose:
SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Children Under 13
LCG does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, LCG may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmation, surveys, and/or other general communication.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
LCG reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
LCG welcomes your questions or comments regarding this Privacy Policy. If you believe that LCG has not adhered to this Statement, please contact LCG at:
Lafayette Consolidated Government
705 W University Avenue
Lafayette, Louisiana 70506
Email:
311communications@LafayetteLA.gov
Telephone number:
311
Effective as of December 23, 2019